Services

As with any type of software, the key to using ACT! successfully is finding a consultant who can help you to meet your needs, teach you how to use the software effectively, and who will be there to help you when you run into trouble or have questions. ACT! Certified Consultants (ACCs) provided support with on-site instruction, installation and implementation services. ACCs are required to meet comprehensive training and testing guidelines. Best of all, you'll receive service with a smile - not an attitude!

Our basic services include:

  • Needs Assessment
  • Data Conversions and Imports
  • Third Party Add-On Integration
  • ACT for Web Support
  • PDA/ACT Synchronization
  • Remote Synchronizations
  • Troubleshooting
  • Custom ACT! Design
  • ACT! Professional Training
  • Custom Letter, Fax and E-Mail Templates

In addition, we specialize in the following areas:

  • Sales & Marketing:

The author of nine books on CRM and contact management, Karen Fredricks specializes in transforming a database into a sales and marketing machine.  Watch your bottom line improve through the proper use of a good marketing strategy and sales process. Karen can be reached at 561-470-5450 9-5 EST.

  • Custom Report & Labels:

If you are in need of a specific ACT report look no farther.  Roy Laudenslager ("Royel").  Roy is without a doubt the foremost authority on ACT reports anywhere.  He specializes in the ACT Report Writer rather than relying on third party reporting software.  If a report can be created in ACT, Roy knows how to create it!  Roy can be reached at 877-279-2589 9-5 PST.

  • ACT Classic (v 1-6) Database Repair:

Upgrading to a newer version of ACT?  Is your "old" database causing "new" problems?  Kim Winton performed database repair for Symantec and then for Sage Software - she has brought her tools with her and there is no one better equipped to fix a database then Kim! Click here to send a database repair request to Kim.

 


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